Privacy Policy – p889 Casino

1 Introduction

This Privacy Policy describes how p889.cam ("p889," "we," "us," or "our") collects, uses, discloses, and protects the personal information of individuals who register for, access, or use the p889 online gaming platform ("the Platform," "Services"). This policy applies to all users accessing p889 from the Philippines, including those in Metro Manila, Cebu, Davao, and all other regions of the Philippine archipelago.

By registering an account on p889, depositing funds, placing wagers, or otherwise using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

p889 operates in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable circulars issued by the National Privacy Commission of the Philippines. We are committed to protecting your personal data and handling it in a lawful, fair, and transparent manner.

2 Data Controller

For the purposes of the Philippine Data Privacy Act, p889.cam acts as the Personal Information Controller (PIC) with respect to the personal data collected through the Platform. As the PIC, p889 determines the purposes and means of processing your personal information.

p889 engages certain third-party service providers who act as Personal Information Processors (PIPs) to perform specific data processing activities on our behalf. These processors include payment gateway providers, identity verification services, and game content providers. All processors are contractually bound to handle your personal data in accordance with our instructions and applicable data protection laws.

3 Information We Collect

p889 collects the following categories of personal information in connection with the provision of our Services:

3.1 Information You Provide Directly

• Registration Information: Full legal name, date of birth, Philippine mobile number, email address, physical address, username, password, and preferred currency (Philippine Peso).
• Identity Verification Documents: Government-issued identification such as PhilSys national ID, passport, driver's licence, SSS ID, GSIS ID, or Philippine Voter's ID. These documents are collected to comply with Know Your Customer (KYC) and anti-money laundering (AML) obligations.
• Payment Information: Details of your chosen deposit and withdrawal methods, including GCash mobile number, Maya account reference, bank account details (BPI, BDO, Metrobank), or other payment method identifiers. Note that full payment credentials (e.g., GCash PIN, bank passwords) are never collected or stored by p889; these are handled directly by your payment provider's secure infrastructure.
• Communications: Content of messages you send to p889 customer support through live chat, email, or other communication channels.

3.2 Information Collected Automatically

• Device Information: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, games played, bet history, deposit and withdrawal transactions, session duration, clickstream data, and interaction patterns within the Platform.
• Location Data: Approximate geographic location derived from IP address to verify compliance with jurisdictional gaming regulations.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies as described in Section 9 of this Policy.

4 How We Use Your Data

p889 processes your personal information for the following purposes:

• Account Management: To create, maintain, and administer your p889 account, including authentication, login session management, and account security monitoring.
• Service Delivery: To provide access to live dealer games, slots, sports betting, bingo, and all other gaming services offered on the Platform; to process your deposits and withdrawals; and to manage your gaming wallet balance.
• Identity Verification & KYC: To verify your identity, confirm your age (21+ requirement), prevent fraudulent account creation, and comply with PAGCOR's Know Your Customer requirements.
• Payment Processing: To facilitate deposits via GCash, Maya, BPI, BDO, Metrobank, and other accepted payment methods; to process withdrawal requests; and to conduct anti-money laundering checks as required by Philippine law.
• Regulatory Compliance: To comply with obligations imposed by PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine regulatory authorities.
• Fraud Prevention & Security: To detect and prevent fraud, collusion, money laundering, underage gambling, account abuse, bonus exploitation, and other prohibited activities; to monitor gaming patterns for signs of problem gambling.
• Customer Support: To respond to your inquiries, resolve disputes, investigate complaints, and provide technical assistance.
• Marketing & Promotions: To communicate promotional offers, bonuses, free spins, cashback programs, and other marketing content where you have consented to receive such communications (see Section 11).
• Platform Improvement: To analyse usage patterns, improve user experience, optimise game selection, and develop new features and services.
• Legal Obligations: To comply with court orders, legal processes, law enforcement requests, and other legal obligations applicable to p889's operations in the Philippines.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act, p889 processes your personal information on the following legal grounds:

• Consent: Where you have explicitly consented to the processing of your personal data for specific purposes, such as receiving marketing communications or participating in promotional campaigns.
• Performance of Contract: Processing is necessary to fulfil our contractual obligations to you under the p889 Terms and Conditions, including account creation, service delivery, and payment processing.
• Legal Obligation: Processing is required to comply with Philippine legal and regulatory obligations, including KYC requirements, AML reporting, age verification mandates, and PAGCOR regulatory compliance.
• Legitimate Interests: Processing is necessary for p889's legitimate business interests in preventing fraud, ensuring platform security, improving our services, and protecting the rights and safety of our users and the Platform, provided such interests are not overridden by your fundamental privacy rights.

6 Data Sharing & Disclosure

p889 does not sell, rent, or trade your personal information to third parties for their independent marketing or commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Service Providers: GCash (GXchange Inc.), Maya (Voyager Innovations), BPI, BDO, Metrobank, GrabPay, InstaPay, PesoNet, and other licensed Philippine payment processors, solely for the purpose of processing your deposits and withdrawals.
• Game Content Providers: Licensed game studios and content providers such as Ezugi, PG Soft, Pragmatic Play, Jili, JDB, and Habanero, to the extent necessary to facilitate your access to their games hosted on the p889 platform.
• Identity Verification Partners: Third-party KYC and AML compliance service providers engaged to assist p889 in verifying the identity and eligibility of registered users.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where disclosure is required by law, regulation, court order, or official regulatory request.
• Law Enforcement: Philippine law enforcement agencies where disclosure is required in connection with the investigation of criminal activity, fraud, money laundering, or other illegal conduct.
• Professional Advisors: Legal counsel, auditors, accountants, and other professional advisors engaged by p889 in connection with our business operations, subject to applicable professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of p889's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7 Data Retention

p889 retains your personal information for as long as is necessary to fulfil the purposes for which it was collected, to provide our Services to you, and to comply with our legal, regulatory, and contractual obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active p889 account, and for a minimum of five (5) years following account closure, as required for AML compliance and PAGCOR regulatory audit purposes.
• Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the date of your last transaction, in accordance with AMLC record-keeping requirements.
• Transaction Records: Deposit and withdrawal records, bet histories, and gaming transaction logs are retained for a minimum of five (5) years from the date of each transaction.
• Customer Support Communications: Retained for up to three (3) years following the resolution of the relevant inquiry or complaint.
• Marketing Consent Records: Retained until you withdraw your consent to marketing communications or for as long as required to demonstrate compliance with applicable marketing regulations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with p889's data disposal procedures. Where technical constraints prevent immediate deletion, data is restricted from active processing until deletion is completed.

8 Security Measures

p889 implements a comprehensive range of technical, organisational, and procedural security measures designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and p889's servers is protected using SSL/TLS encryption. Sensitive data stored in our systems is encrypted at rest using industry-standard algorithms.
• Access Controls: Access to personal data is restricted to authorised p889 personnel and service providers who have a legitimate need to access such data for operational purposes. All access is logged and monitored.
• Two-Factor Authentication: p889 supports and encourages the use of two-factor authentication (2FA) for account login to reduce the risk of unauthorised account access.
• Network Security: p889's infrastructure is protected by firewalls, intrusion detection systems, and regular security assessments to identify and address vulnerabilities.
• Payment Security: p889 does not store full GCash PINs, Maya passwords, or bank login credentials. All sensitive payment authentication is handled exclusively by the respective payment providers' secure infrastructure.
• Staff Training: p889 personnel with access to personal data receive regular training on data privacy obligations, security best practices, and incident response procedures.

In the event of a personal data breach that is likely to adversely affect your privacy rights or interests, p889 will notify you and the National Privacy Commission in accordance with the timelines and procedures required by the Data Privacy Act and applicable NPC circulars.

9 Cookies & Tracking Technologies

p889 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session state, analyse usage patterns, and support certain security and fraud prevention functions. The following types of cookies are used:

• Strictly Necessary Cookies: Essential to the operation of the Platform. These cookies maintain your login session, preserve your wallet and game state, and enable core security functions. They cannot be disabled without preventing you from using the Platform.
• Performance & Analytics Cookies: Collect anonymised data about how users interact with the Platform — pages visited, game categories accessed, session duration, error events, and similar metrics — to help p889 improve Platform performance and user experience.
• Functionality Cookies: Remember your preferences such as language settings, display options, and notification preferences so that you do not need to reset them on each visit.
• Security Cookies: Used to detect and prevent fraudulent activity, bot behaviour, and automated abuse of the Platform, including detection of multiple accounts originating from the same device or browser environment.

You may adjust your browser settings to block or delete cookies; however, disabling strictly necessary cookies may prevent you from accessing certain features of the p889 Platform or cause your session to function incorrectly.

10 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012 and applicable NPC regulations, you have the following rights with respect to the personal data p889 holds about you:

• Right to Be Informed: The right to be informed of how your personal data is being collected, used, and disclosed — which this Privacy Policy fulfils.
• Right to Access: The right to request a copy of the personal data p889 holds about you, including information on how it has been processed.
• Right to Rectification: The right to request correction of inaccurate, incomplete, or outdated personal information in your p889 account profile.
• Right to Erasure or Blocking: The right to request deletion or suspension of processing of your personal data where it is no longer necessary for the purposes for which it was collected, subject to p889's legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data, including for direct marketing purposes. Upon a valid objection to marketing, p889 will cease processing your data for that purpose.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe p889 has violated your privacy rights under the Data Privacy Act.

To exercise any of the above rights, please contact p889's data privacy team through the official customer support live chat or by sending a written request to [email protected]. We will respond to all verified requests within the timeframes prescribed by applicable law. We may require you to verify your identity before processing certain requests.

11 Marketing Communications

p889 may send you promotional communications about bonuses, new game launches, seasonal promotions, and platform updates where you have consented to receive such communications at the time of registration or subsequently through your account communication preferences.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in the Account Settings section of your p889 profile;
• Clicking the unsubscribe link included in any marketing email from p889; or
• Contacting p889 customer support via live chat and requesting removal from marketing communications.

Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before the withdrawal. Opting out of marketing communications does not affect your ability to continue using p889's gaming services and will not result in any changes to your account status, available bonuses, or service access.

12 Children's Privacy

p889's gaming services are strictly intended for individuals who are 21 years of age or older, as required under Philippine gaming regulations administered by PAGCOR. p889 does not knowingly collect personal information from individuals under the age of 21.

If p889 discovers or has reason to believe that personal data has been collected from an individual under 21 years of age, we will immediately deactivate the associated account, void any transactions conducted through that account, and securely delete the relevant personal data from our systems in accordance with our data disposal procedures.

If you are a parent or guardian and have reason to believe that your child or a minor in your care has registered on p889, please contact us immediately through our live chat support channel so that we may take prompt action.

13 International Data Transfers

p889 operates primarily within the Philippines and processes most personal data on servers located in or serving the Philippine market. However, certain third-party service providers engaged by p889 — including game content providers, technical infrastructure partners, and KYC verification services — may process data in jurisdictions outside the Philippines.

Where personal data is transferred to or processed in a jurisdiction outside the Philippines, p889 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard that is consistent with the requirements of the Philippine Data Privacy Act. Such safeguards may include contractual data processing agreements incorporating the data protection standards required by Philippine law.

By registering on p889 and using our Services, you acknowledge that your personal data may be transferred to and processed in jurisdictions where applicable data protection laws may differ from those in the Philippines. p889 remains responsible for ensuring that any such transfers are conducted with appropriate protections in place.

14 Changes to This Privacy Policy

p889 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine laws and regulations, or NPC guidance. When material changes are made, p889 will notify registered users through the Platform's notification system and/or by email where contact information is available, and will update the "Last Updated" date at the top of this Policy.

Your continued use of the p889 Platform following notification of any such changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you must cease using the Platform and may contact p889's support team to request account closure and, where applicable, deletion of your personal data subject to our legal retention obligations.

We encourage you to review this Privacy Policy periodically so that you remain informed about how p889 is protecting your personal information. The most current version of this Policy is always available at p889.cam/privacy-policy.

15 Contact & Complaints

If you have questions, concerns, or requests regarding this Privacy Policy or p889's personal data processing practices, you may contact our Data Privacy Team through the following channel:

Email: [email protected]

Live Chat: Available 24/7 through the p889 Platform for registered users.

p889 is committed to resolving privacy concerns in a timely and transparent manner. We aim to respond to all data privacy inquiries within the timeframes required under the Data Privacy Act and applicable NPC circulars.

If you are not satisfied with p889's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through NPC's official channels. Information on how to file a complaint with the NPC is available through the NPC's official government resources.